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4 modules · ~18 min
Leadership & Chain of Command
Who's who at the top, who reports to whom, and how to work with leaders — including when and how to escalate.
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What you'll be able to do
01
Know what every C-suite role actually owns
02
Read an org chart and the reporting lines in it
03
Tell stakeholders apart from end users
04
Escalate issues the right way using a RACI
Modules
4 in this track- 1The C-Suite: Who Owns WhatLoginThe 'Chief ___ Officers' at the top, and the one line that captures each one's job.🔒
- 2Chain of Command & Org StructureLoginWho reports to whom, what the levels mean, and why 'going over someone's head' is risky.🔒
- 3Stakeholders vs End UsersLoginWho decides and funds, versus who actually uses the thing — and why you need both.🔒
- 4Working with Leaders: Escalation & RACILoginHow to raise problems the right way, and how to know who's responsible for what.🔒