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4 modules · ~16 min

Customers & Market

The customer and market language behind product, sales, marketing, and leadership decisions.

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What you'll be able to do

01

Describe customer segments and personas

02

Identify pain points and use cases

03

Follow the customer journey and what "market fit" means

04

Tell acquisition, retention and churn apart

Modules

4 in this track

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  1. Section 1 — Who the Customer Is2 modules · 8 min
  2. 2 lessons · 8 minQuizzes included · titles visible after you register.
  3. Section 2 — Growth & Retention2 modules · 8 min
  4. 2 lessons · 8 minQuizzes included · titles visible after you register.